At Gulkari Closet, we do not offer refunds once a parcel has been successfully delivered. However, we want you to love what you wear! We are happy to facilitate exchanges strictly under the following conditions:

The exchange policy is strictly valid for 5–6 days from the date you receive your parcel. The item must be shipped back to us within this exact timeframe.

⚠️ Please Note: Requests made after this 6-day period cannot be entertained under any circumstances.

An exchange request will only be accepted if:

The product is received in a damaged or defective condition.

The size delivered does not match the size you originally ordered.

The design delivered does not match the product displayed or confirmed at the time of purchase.

To be eligible for an exchange, the returned item must be in its original condition, exactly as it was received:Unused, unworn, unwashed, and undamaged.

Any product that fails to meet these criteria will be sent back to the customer and will not be eligible for an exchange.

To ensure a seamless shopping experience, we strongly encourage our customers to:

Take accurate body measurements before placing an order.

Thoroughly review the fabric, design, and product details provided in our posts.

Double-check and clearly confirm both the product name and size during checkout.

Change of Mind: Exchanges will not be processed for change of mind or personal dissatisfaction with the design, color, or fabric preferences if the correct product was accurately delivered as per your original order.